Governance and Audit Committee
Scheduled for Thursday, 11 September 2025 at 6:00 PM
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Contents:
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| Item number | Item title | Time |
|---|---|---|
| 1 | Apologies | 00:01:12 |
| 2 | Declarations of Interest | 00:01:26 |
| 3 | Report from the Performance Improvement Officer | 00:01:55 |
| 3.1 | Customer Care Feedback - Quarter 1 2025/26 | 00:02:04 |
| 3.2 | Quarter 1 Performance Improvement Monitoring - Objectives, Case Studies, Performance KPIs & Corporate Plan KPIs | 00:06:23 |
| 3.3 | Performance Improvement Report 2024/25 | 00:11:24 |
| 4 | Report from the Environmental Health Manager (Acting) | 00:16:09 |
| 4.1 | Corporate Risk Register | 00:16:28 |
| 5 | Report by Internal Audit Manager | 00:18:33 |
| 5.1 | Draft Internal Audit Charter | 00:18:45 |
| 5.2 | Global Internal Audit Standards - Self Assessment Against UK Public Sector Application Note | 00:20:45 |
| 6 | Confidential BusinessConfidential | |
| 6.1 | Report by Director of Organisation Development and InnovationConfidential | |
| 6.1.1 | Second Independent Member of the Governance and Audit CommitteeConfidential | |
| 6.2 | Report by Internal Audit ManagerConfidential | |
| 6.2.1 | Internal Audit Progress ReportConfidential | |
| 6.2.2 | Internal Audit PEER ReviewConfidential | |