| 1 |
Apologies |
00:01:25 |
| 2 |
Declarations of Interest |
00:01:41 |
| 3 |
Report from the Performance Improvement Officer |
00:02:26 |
| 3.1 |
Customer Care Feedback - Quarter 4 2024/25 |
00:02:26 |
| 3.2 |
Performance Improvement Objectives, Case Studies & Associated KPIs - 4th Quarter Review (2024/25) |
00:04:07 |
| 3.3 |
Corporate Plan KPIs - Quarter 4 2024/25 All Directorates |
00:10:05 |
| 3.4 |
Corporate Plan KPIs - 2025/26 |
00:15:47 |
| 3.5 |
Consultation Report on the Draft Performance Improvement Objectives 2025/26 |
00:18:47 |
| 3.6 |
Draft Performance Improvement Plan 2025/26 |
00:21:34 |
| 3.7 |
Review of Customer Service Guidelines |
00:23:22 |
| 4 |
Report from the Environmental Health Manager (Acting) |
00:27:26 |
| 4.1 |
Corporate Risk Register |
00:27:43 |
| 5 |
Report by Internal Audit Manager |
00:28:43 |
| 5.1 |
NIAO - Effective Audit and Risk Assurance Guidelines |
00:28:53 |
| 6 |
Confidential BusinessConfidential |
| 6.1 |
Report by Internal Audit ManagerConfidential |
| 6.1.1 |
Internal Audit Annual Report FY2024/25Confidential |
| 6.1.2 |
Internal Audit Progress ReportConfidential |
| 6.1.3 |
Chief Executive's Statement of Assurance October 2024 - March 2025Confidential |
| 6.1.4 |
Self Evaluation QuestionnaireConfidential |